1. Nature of the contract
Through this contract Ardoa Online, SL, company domiciled in Gernika (Spain), with CIF: B-95472692 (hereinafter Ardoa Online) is the owner of the Website located in the Domain www.ardoaonline.com, sell to a customer and this one purchases to Ardoa Online the product specified in the invoice. The term ‘contract’ means the sale and purchase transaction that is implemented through this document.’Product’ means the goods that are the object of the purchase contract. In the case of the year of the wine is different with the disponibility, we will contact with the customer for the acceptance.
2. Availability and prices
The data that appear in our database correspond to products that have ever entered our catalog. We do not assume responsibility for any typographical or arithmetic errors that may appear on our site. Although Ardoa Online has more than 90% of its catalog in stock, total availability at the time of purchase is not guaranteed. In the event that a vintage of a product is not available, our customer service department will contact you to offer you a vintage or alternative product, or refund your money if you prefer.
The amount of shipping costs will be added to the total price. Ardoa Online offers discounts depending on the amount and destination of the order.
In the case of shipments, the payment of the product will be made in one of the following ways, at the buyer’s choice: online payment with Visa, Maestro and Master Card credit cards, payment through PayPal platform and Ardoa Online will deliver the corresponding invoice to the customer in digital form sending by email and at the time of delivery of the order. The charge to the credit card will be made at the time of purchase.
5. Cancellations and Returns
Orders can be canceled free of charge until the moment the shipment becomes effective. If we receive notice of cancellation once the package is already sent, a return will be considered. Returns can be made up to 14 days after receipt of the product. Shipping costs are borne by the customer. The purchase amount will not be refunded, but may be used in another purchase.
Excluded from this case are those returns that are derived from our error or from a defect of the product.In such case, Ardoa Online undertakes to exchange the defective product for another equal. You will also be responsible for the return. In the event that the change can not be made, the amount will be refunded. To make a return payment contact us on the phone +34 663 809 275 or email email@example.com
6. Security and confidentiality
In compliance with the provisions of Organic Law 15/1999, of December 13, on Personal Data Protection, at the time a customer places an order, their personal data, domiciles and those relating to their form of payment. Are incorporated into our database, used solely to process the order and send information about offers and services that may be of interest to our customers. Ardoa Online ensures the confidentiality of the data provided by our customers, since the personal data requested is always strictly necessary.
Ardoa Online agrees not to give them any other use than what has been agreed upon and not to assign or sell them to third parties under any circumstances. In any case, Ardoa Online customers may at any time exercise their rights of access, rectification, cancellation and opposition, communicating in writing to our email address firstname.lastname@example.org